Property Management - Vacation Rental Program

Welcome. Thank you for visiting Carolina Cabin Rentals. Our goal is to make owning a home in the North Carolina mountains a great experience for you.  We are a full service vacation rental marketing and management provider.

For more information about our program email or call 919-594-8662. You can also submit your information via the form below. If you are buying, feel free to drop us a quick email, or complete the form below, to request home criteria that are important for rentals. We are glad to provide rental income estimates for homeowners and buyers.

Getting Started. The process is quite easy assuming your home is in good repair. In most cases, no out of pocket expense is required. And we are flexible regarding amenities. We gather detailed information about your objectives and your home and develop a customized plan for how we will manage your home.

Marketing and Rentals. We achieve outstanding results for our homeowners by aggressively and intelligently marketing our homes through a huge variety of channels. Many of our homeowners came from other rental programs and some get 2x or even 3x the rentals they were getting before.   We invest heavily in this key area of our business.

A Trusted Partner.  You are entrusting us with care of a personal and valuable asset, your home. We take that responsibility very seriously.  We are flexible in how we work with you to manage your home.  Some homeowners like to be very involved with maintenance while others prefer a more hands off approach.  Either way works well with us.  And we have no restrictions on when you use your home or block it out for friends and family.  This is your home and we are glad to work with you in the way you wish.

Rental Management.  Our services include complete end to end management of all aspects of the rental process.  We manage marketing campaigns, make bookings, collect payments, communicate with guests prior to arrival, provide directions and a list of what is provided at the home, provide service to guests during their stay and gather feedback after departure.

Property Care.  Our team is equipped to manage all aspects of home care required to support rentals including:  cleaning between rentals; lawn care and snow plowing; routine maintenance like light bulbs, batteries and filters; and repair and maintenance for systems in the home such as HVAC, plumbing, electrical, appliances, well service, cable and internet.  During severe weather we have systems which can monitor temperature in the home alerting us if heat or electricity is out to prevent frozen pipes and water damage.

Cost Management.  Renting a home is a business endeavor and there are costs to maintaining a home.  Our fees are the lowest we have seen in our marketplace which helps lower your costs.  And we always work to find the most sensible, economical solution to maintenance needs as they arise.

Occupancy Taxes.  On behalf of our owners we collect and file all applicable occupancy and sales tax required by state and local authorities.  These taxes are paid by the rental guest but are the responsibility of the owner to file.  This service is included in our basic management fee.

Rental Pricing.  The rates offered for renting your home should match the goals you have for renting your home.  Some owners want to price more aggressively while others prefer to price at more premium prices and get greater reward for each rental.  We handle the pricing for most of our homes, but we are flexible and will base pricing on your objectives.

Our Website.  More than 80% of rental guests book their home on our website on the same day that they begin their search.  We made our website very easy to use by including a host of features which helps guests find what they are looking for and make their reservation.

Guest Accountability.  The minimum reservation age is 25 and we are clear with guests about their responsibility to treat each property with respect and care.  We require the names and ages of all guests who will visit the home as well as the make/model of all vehicles that will be at the property.  We monitor the composition of rental parties and reserve the right to cancel a reservation if we do not a feel there is a good fit between the guests and the home.

Other Owner Services.  Most of our owners don't live near their vacation home.  When you are not here, we are your "boots on the ground" to take care of any needs related to management of your home.  We offer several other services that owners appreciate:

Host Service:

  • Greet guests at property;
  • Instruct guests in care of home;
  • Instruct guests in function of amenities.

Smart Home System:

  • Wireless entry lock that integrates with our reservation system:
    • unique entry code for each guest;
    • code activates at arrival time and deactivates at departure;
    • no keys means added security;
  • Thermostat automatically turns down after guest departs; monitors temperature in the home and alerts us if the heat or A/C goes out.

Password Protected Online Owner Portal:

  • Real time reservation reports;
  • Owner statements published monthly and available 24/7;
  • Owner reservations can be made, changed, or canceled online 24/7.

Recent Feedback from Homeowners:

“You all have a great team and have always been very responsive.  We hope to continue a very long and mutually beneficial relationship with Carolina Cabin Rentals.  You've definitely make our ownership of the cabin an enjoyable experience." (11/2015)

- Mark V., "Cloud 9" Owner, Program Since 2012

" ....My wife and I greatly appreciate your firm's efforts. I've been in property management and real estate sales for over 22 years and your firm is the ONLY firm I have ever dealt with, whether employed by me or otherwise, that rivals my firm in customer service and attention to OWNER detail...." (11/2015)

- Keith S., "Tanglewood" Owner, Program Since 2013

"A very special thank you to Carolina Cabin Rentals for doing such a wonderful job taking care of and renting our cabin. We certainly appreciate the efforts of the entire CCR team." (11/2015)

- Hope R., Honey Bear Cabin Owner, Program Since 2015

Who We Are.  
We both left successful corporate careers in Atlanta because we wanted to live in the mountains year round.  We began this business in the summer of 2010 and have built an outstanding team at Carolina Cabin Rentals.  We consistently get feedback from guests that they chose to rent from us because of our excellent service.

Thanks for stopping by.  Feel free to give a call to our Sales Manager, Billy Rich at 919-594-8662.   Or email to request further information about our rental program.  We are available, even on short notice, to speak with you or meet you at your property.

Thanks for taking the time to learn about our services.

Sincerely,

Carolina Cabin Rentals, Inc.
491 George Wilson Road
Boone, NC 28607
Main:    (828) 295-6000
Fax:      (888) 295-9113
www.CarolinaCabinRentals.com

 

         

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