What information do we collect?
We collect information from you when you register on our site, place an order, submit an inquiry, subscribe to our communications, respond to a survey, or fill out a form.
When ordering or registering on our site, you may be asked to enter your name, e-mail address, mailing address, phone number, or payment information. You may, however, visit our site anonymously.
Like most websites, we use cookies and similar technologies to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the “Do we use cookies?” section below for more information.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience and better respond to your individual needs
- To improve our website based on feedback and usage
- To improve customer service and respond to support requests
- To process transactions and deliver requested services
- To administer promotions, surveys, or other site features
- To send periodic emails related to your reservation, account, or services
The email address you provide may be used to send you information and updates pertaining to your order, as well as company news, updates, and related service information if you opt in.
SMS Communications and Mobile Information
If you provide your mobile phone number and explicitly opt in, you consent to receive SMS (text) messages from Carolina Cabin Rentals related to your reservations, account activity, services, and operational communications.
Opt-In Methods:
Guests opt in by entering their mobile number and checking an unchecked SMS consent checkbox during reservation checkout, inquiry forms, rental agreements, or other website forms. Owners and vendors may opt in during onboarding, agreements, account setup, or by submitting a direct written request.
Message Frequency:
Message frequency may vary depending on your interactions with us.
Message and Data Rates:
Message and data rates may apply based on your mobile carrier plan.
Opt-Out Instructions:
You may opt out of SMS communications at any time by replying STOP to any message.
Help Instructions:
For assistance, reply HELP to any message or contact us directly.
Consent Not Required:
Consent to receive SMS messages is not a condition of purchase or service.
Data Sharing:
We do not share, sell, rent, or disclose mobile phone numbers or SMS consent data to third parties or affiliates for marketing or promotional purposes. We may share information with trusted service providers solely as necessary to deliver SMS communications and operate our services.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information.
We use secure servers and Secure Socket Layer (SSL) technology to encrypt sensitive information transmitted online. Payment data is processed through secure gateway providers and is not stored on our servers after a transaction.
Only authorized personnel with special access rights may access personal data, and they are required to keep this information confidential.
Do we use cookies?
Yes. Cookies are small files transferred to your device through your web browser that enable websites to recognize your browser and remember certain information.
We use cookies to:
- Remember and process items in your booking or inquiry
- Understand and save your preferences for future visits
- Track advertisements and compile aggregate data about site traffic
You may disable cookies through your browser settings; however, some features of the site may not function properly.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.
This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
We may also release information when required to comply with the law, enforce our policies, or protect rights, property, or safety.
Non-personally identifiable visitor information may be used for marketing, advertising, or analytics purposes.
Third party links
Our website may include links to third-party products or services. These sites have independent privacy policies, and we are not responsible for their content or activities. We welcome feedback about these sites.
Online Privacy Policy Only
This policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also review our Terms and Conditions, which govern the use of our website and services.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we make changes to this Privacy Policy, we will post those updates on this page.